Shipping policy

At The Bead Counter, we take great care in preparing and shipping each handcrafted piece to you.

Processing Time
Most orders are processed and ready to ship within 1–3 business days. Custom and personalized orders may require additional production time — we'll keep you updated every step of the way.

Shipping Carriers & Methods
We ship via USPS within the United States. Our standard service is USPS Ground Advantage, which typically delivers within 2–5 business days after dispatch. For time-sensitive orders, USPS Priority Mail Express is available as an expedited option at checkout.

Free Shipping
We're happy to offer free standard shipping on all US orders over $75. Orders under $75 are subject to a flat shipping rate calculated at checkout.

Shipping Destinations
We currently ship within the United States only. We hope to offer international shipping in the future — sign up for our newsletter to be notified when that changes.

Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with your USPS tracking number. You can track your package anytime at usps.com or through the link in your email.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos (if applicable). We will work with you to resolve the issue as quickly as possible.

Delivery Delays
While we do our best to ensure timely delivery, please note that shipping times are estimates and may be affected by weather, holidays, or carrier delays beyond our control. We appreciate your patience.